-Mid-Year Report

-by David Clarke

Government is accelerating efforts to make public services more accessible through digital platforms and service centres outside of Georgetown.

The 2026 Mid-Year Report shows progress in both the digitisation and decentralisation of government services, with dozens now available online and integrated service centres across the country.

The Mid-Year Report says 79 public services are now available online, with seven more expected to be digitalised before the end of 2026, including passport, work permit, cash grant and environmental authorisation applications.

Digital platforms such as GovConnect, Citizen Connect and SkillsConnect are also being expanded, allowing citizens to book appointments, submit applications and report issues without always having to visit a government office.

But digital access is only one part of the government’s strategy. The other is bringing the services themselves closer to the people, particularly those outside of Georgetown. And that is where the expansion of Integrated Government Service Centres comes in

During the first half of the year, integrated service centres were established at Cotton Field, Fort Wellington and Port Mourant, serving Regions Two, Five and Six.

A centre in Region Nine has also been commissioned, while work continues on centres in Regions Seven and Ten.

Taking government services online is only effective if citizens can actually connect to them. That is why the digitisation drive is being supported by an expanding national connectivity network , with high-speed internet now reaching all 253 hinterland, remote and riverain communities, and the government’s fibre-optic network extending to more than 900 kilometres.

Digital transformation is expected to go a step further in the second half of this year, with the planned launch of the MyGuyana Citizen App.

The report says the app will serve as a single digital hub for accessing government services.