By Tracey Liverpool
The Region Ten Tourism Committee (RTTC) has partnered with Transatlantic Consultancy to launch a Customer Service Relations (CSR) pilot program aimed at improving service standards in Linden.
The initiative is expected to enhance customer service quality, stimulate local business growth, and boost the region’s tourism sector.
The program will introduce participants to the fundamentals of excellent customer service, customized to align with both local and international standards.
This training is designed to equip individuals with the skills necessary to meet the demands of a rapidly evolving economy.
The first group of candidates will commence training in September.
The CSR program, which spans four days, has been specifically tailored to the Guyanese context.
It aims to provide participants with the necessary expertise to secure permanent employment and contribute positively to the workforce.
As Guyana continues to develop, improving customer service standards is seen as a critical factor in attracting more visitors, enhancing tourist experiences, and elevating the region’s tourism offerings.
The success of this program is anticipated to serve as a model for other regions, potentially driving broader economic growth within the tourism sector.
The RTTC and Transatlantic Consultancy are hopeful that this initiative will set a new standard in customer service and positively impact the local economy.